Official WhatsApp Cloud API

The WhatsApp Platform
Built for Modern Teams

AI-powered inbox, visual chatbot flows, broadcast campaigns, team assignments and deep integrations — all on the official Meta API.

Start Free →See Features
13+
Flow node types
4
AI providers
Contacts & messages
See Waqly in action
app.waqly.com
Product walkthrough coming soon
AI inbox · Flow builder · Broadcasts · Mobile app
Inbox DemoFlow BuilderAI RepliesMobile AppBroadcasts
Trusted by teams across industries
🏥 Healthcare
🎓 EdTech
🛍️ E-commerce
🏠 Real Estate
🍕 F&B
💼 Finance
✈️ Travel
💆 Wellness
Features

Everything your team needs

A complete WhatsApp Business platform — not just a messaging app.

Real-time Inbox
Receive every WhatsApp message the instant it arrives via Meta webhooks and Server-Sent Events. Zero polling, zero delay.
AI Auto-replies
Let AI handle routine queries automatically. Supports DeepSeek, OpenAI, Claude and Gemini — trained on your own knowledge base.
Visual Flow Builder
Design multi-step chatbot conversations with a drag-and-drop canvas. 13 node types including buttons, lists, conditions and HTTP requests.
Rich Media
Send and receive images, videos, audio, documents and stickers. Two-phase upload with real-time progress tracking.
Team Inbox
Assign conversations to agents, set statuses, leave internal notes and track every handoff — all in one shared inbox.
Broadcast Campaigns
Send approved template messages to thousands of contacts at once. Segment by label, stage or custom filters.
Analytics & Reports
Track delivery rates, response times, agent performance and conversation volume with built-in dashboards.
Integrations
Native connectors for Shopify, WooCommerce, Razorpay, Stripe, Google Calendar and more. Webhooks for anything else.
Mobile App
Full-featured React Native app for iOS and Android. Push notifications, badge counts and offline message sync.
AI-Powered Inbox

Reply smarter,
not harder

Your AI reads your knowledge base and business context, then handles routine queries automatically — so your team only picks up conversations that need a human.

🤖
AI Inbox Demo Video
Visual Flow Builder

Build chatbot flows
without code

Drag, drop and connect 13 node types on a visual canvas. Add AI steps, conditions, HTTP requests, delays and agent handoffs — all without writing a line of code.

🌊
Flow Builder Demo Video
Team Collaboration

One inbox,
your whole team

Assign conversations to agents, track open/pending/resolved statuses, leave private notes and get full visibility into who is handling what — in real time.

👥
Team Inbox Demo Video
Broadcast Campaigns

Reach thousands
in one click

Send WhatsApp template messages to your entire contact list or a smart segment. Schedule campaigns, track delivery rates and opt-outs in real time.

📊
Broadcast Demo Video

Connects with your stack

Native integrations with the tools your business already uses. Webhooks for everything else.

Shopify
WooCommerce
Razorpay
Stripe
Google Calendar
PayU
Cashfree
Webhooks
OpenAI
Claude AI
DeepSeek
Gemini
Shopify
WooCommerce
Razorpay
Stripe
Google Calendar
PayU
Cashfree
Webhooks
OpenAI
Claude AI
DeepSeek
Gemini
Push Notifications
Appointments
Templates
Media Upload
Contact Labels
Segments
JWT Auth
SSE Real-time
Multi-Account
Voice Transcription
Broadcast
Analytics
Push Notifications
Appointments
Templates
Media Upload
Contact Labels
Segments
JWT Auth
SSE Real-time
Multi-Account
Voice Transcription
Broadcast
Analytics
Testimonials

Loved by businesses

Teams across industries use Waqly to automate, engage and grow.

★★★★★

Waqly completely transformed how we handle patient enquiries. The AI replies answer 80% of questions automatically — our staff now focus only on cases that really need human attention.

PM
Priya M.
Founder, HealthFirst Clinic
★★★★★

The broadcast campaigns alone paid for itself in the first week. We sent a flash-sale template to 4,000 customers and got 340 orders in 2 hours. Nothing else comes close.

RS
Rahul S.
Head of Sales, FabricWorld
★★★★★

The chatbot flow builder is genuinely drag-and-drop simple. I built a complete student onboarding flow — 12 nodes with conditions — in under an hour, no coding whatsoever.

AK
Ananya K.
Operations, LearnBridge
Pricing

Simple, transparent pricing

No per-message fees. No hidden charges. Just flat monthly plans that scale with your team.

Starter
$29
per month
  • 1 WhatsApp number
  • 2 team members
  • AI auto-replies
  • Visual flow builder
  • Broadcast campaigns
  • 5,000 contacts
Get started
Enterprise
Custom
talk to us
  • Unlimited numbers
  • Unlimited team members
  • Everything in Growth
  • Dedicated onboarding
  • SLA & priority support
  • Custom integrations
  • Unlimited contacts
Contact sales
FAQ

Frequently asked questions

Everything you need to know before getting started.

Yes. Waqly uses the official Meta WhatsApp Cloud API — not any unofficial or grey-market solution. All messages go through Meta's infrastructure, giving you full compliance and reliability.
You configure a business context and upload knowledge base documents. When a customer sends a message, Waqly matches it against keyword rules and AI intent rules. If nothing matches, the AI catch-all generates a response using your knowledge base.
Yes. Waqly supports a full team inbox with agent assignment, conversation status tracking, and internal notes. Each agent gets their own login and can only see conversations assigned to them.
Active flow sessions take priority over all other rules (keywords, AI). The flow resumes exactly where it paused, waiting for the customer's next message. Sessions are cleaned up automatically on timeout or when the flow ends.
Waqly supports DeepSeek, OpenAI (GPT-4o), Anthropic (Claude) and Google Gemini. You bring your own API key — we never touch your AI credits.
Yes. Waqly is fully multi-account. Each WhatsApp Business phone number has its own contacts, messages, flows, auto-reply rules and knowledge base.
Yes — a full React Native app (iOS and Android) with the same features as the web app: real-time messages, media, flows, and push notifications.
Create a Meta Developer App, add the WhatsApp product, copy your Access Token and Phone Number ID, then paste them into Waqly Settings. The whole setup takes under 10 minutes.

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